Privacy Policy

1. Who We Are

Wavmark is operated by Pac Sun Group ("we," "us," "our"). This Privacy Policy explains how we collect, use, and protect your information when you use wavmark.io and related services (the "Platform").

2. Information We Collect

Account information: When you create an account, we collect your name, email address, and payment information (processed securely through Stripe). If you are a Creator, we also collect your payout details.

Content and metadata: When you upload music, we collect the audio files and associated metadata including track title, artist name, genre, tags, and provenance information (such as whether AI tools were used in creation).

Usage data: We automatically collect information about how you interact with the Platform, including pages visited, features used, search queries, tracks played, and device/browser information.

Communications: If you contact us, we retain the content of your messages and our responses.

3. How We Use Your Information

• •To operate, maintain, and improve the Platform
• •To process transactions and send related information (receipts, payouts, licensing confirmations)
• •To distribute your music to third-party streaming platforms when you opt in
• •To display provenance metadata to Buyers as part of the licensing process
• •To send you service-related communications (account updates, security alerts, policy changes)
• •To detect, prevent, and address fraud, abuse, or technical issues
• •To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

• •Third-party streaming platforms: When you opt into distribution, we share your content and associated metadata with platforms like Spotify, Apple Music, and others
• •Payment processors: We use Stripe to process payments. Stripe handles your financial data under their own privacy policy
• •Buyers: When a Buyer licenses your track, they receive your artist name and track metadata. We do not share your email, real name, or payment details with Buyers
• •Legal requirements: We may disclose information if required by law, court order, or governmental request
• •Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Data Storage and Security

Your data is stored on secure servers using Supabase and Cloudflare R2. Audio files are stored in Cloudflare R2 with encryption at rest. We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

To exercise any of these rights, contact us at contact@pacsungroup.com. We will respond within 30 days.

• •Access, correct, or delete your personal information
• •Export your data in a portable format
• •Opt out of non-essential communications
• •Request deletion of your account and associated data
• •Object to or restrict certain processing of your data

7. Cookies and Analytics

We use essential cookies to keep you logged in and maintain your session. We may use analytics tools to understand how the Platform is used. We do not use cookies for advertising or cross-site tracking.

8. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes. Content metadata associated with completed license transactions may be retained for record-keeping purposes.

9. Children's Privacy

Wavmark is not intended for users under 18. We do not knowingly collect information from minors. If we learn we have collected data from someone under 18, we will delete it promptly.

10. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (we do not sell personal information). Contact us at contact@pacsungroup.com to exercise these rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or Platform notification at least 30 days before taking effect.

12. Wavmark Studio

When you use Wavmark Studio, we also collect and process the following to provide the service to you:

• •Your conversations with the Director: the messages you send and the replies, plans, and settings created in your threads.
• •Files and creations: images, audio, and video you upload, and the media you generate, along with their prompts, settings, and ratings. Studio files are stored privately and are accessible only to your account unless you choose to share them.
• •Likeness and voice data: if you create a persona likeness or clone a voice, we process images or recordings of a person's face or voice so the AI models can reproduce them in your creations. We use this data only to provide those features to you. We do not use it to identify anyone, and we do not sell it. You can ask us to delete it at any time.
• •AI model providers: to run the Director and generate media, we send your prompts, the references you select, and related content to third-party AI model providers, which process it on our behalf to return results.
• •Usage and billing: records of generations, Director credit usage, wallet charges, and your subscription, which we use for billing, fraud prevention, and support.

13. Contact

Questions about this Privacy Policy? Contact us at contact@pacsungroup.com.